Push notifications & activity alerts
Lorenly can tell you the moment something happens: a new booking, a cancellation, a client joining the waitlist or a new review. You decide which alerts reach you, and how.
On your phone#
- In the mobile app, tap the bell at the top of the screen to open Notifications.
- Open Notification settings.
- For each type of activity (New bookings, Cancellations, New reviews, Waitlist joins), switch Push and Email on or off.
These choices affect only you, not the rest of the team. Push alerts are available for new bookings, cancellations and waitlist joins; tapping one opens the booking or waitlist entry. Email alerts go to your own account email.
Allow notifications for Lorenly in your phone's settings the first time the app asks, or push alerts cannot arrive.
Who gets what#
- Alerts follow access: someone who cannot see the waitlist never gets waitlist alerts, and the waitlist only appears if your plan includes it.
- Platform alerts from Lorenly are pushed only to the business owner.
- Other booking and account emails follow your business settings, see Staff notifications & the owner brief.
In the console#
The bell in the console sidebar lists the same activity. Owners and managers can open Notification settings from the bell to choose, for the whole business, which activity shows In-app and which is also sent by Email to the business email address. What each role can see is set in Team members, roles & permissions.
Quiet the noise#
Keep push for what needs action now (new bookings and waitlist joins at the front desk, cancellations for whoever fills gaps) and leave the rest to email or the bell.