Lorenly.
Features › AI booking assistant
Marketing & retention

AI booking assistant

An AI booking assistant is a chat on your website that answers client questions and books the appointment in the same conversation. Lorenly's assistant knows your services, prices and opening hours, checks your live availability and confirms the booking straight into your calendar - at 11pm as well as at noon.

No credit card required.

Works with the tools you already use

  • Stripe
  • Mollie
  • Payrexx
  • Datatrans
  • PostFinance
  • Twilio
  • Mailchimp
  • Brevo
  • Google Calendar
  • Google Meet
  • Outlook
  • Apple Calendar
  • ChatGPT
  • Claude

How it helps you

Answers, then books

It handles the questions that used to need a phone call, checks real availability, then closes the booking in the chat.

Knows your business

It answers from your own services, prices, hours, notes and documents - not generic answers.

Always on, in their language

It replies in the language the visitor writes in and captures the bookings that arrive while you're closed.

How to turn it on

Any business getting repeat questions or after-hours website traffic.

  1. Open Settings → AI assistant and connect your AI key.
  2. Point it at your services and any documents to learn from.
  3. Drop the widget on your site - it answers and books.
Open Settings → AI assistant in your console →

“Set up your whole business in an afternoon - then let online booking fill the calendar while deposits and reminders keep no-shows away.”

The promise of Lorenly

Why Lorenly

  • Operators firstDesigned for the person running the business - built around your time and clarity, not vanity metrics.
  • Beautifully brandedYour colours, your logo, your domain. Clients see your brand on every page - never ours.
  • AI-readyA website assistant that answers and books, and discoverability by AI agents - out of the box.
  • Free to startA genuine free plan, no credit card required. Upgrade only when you're ready to grow.

Works well with

Guides to run a smoother appointment business

Switching to Lorenly is easier than you think

Bring your clients, upcoming appointments, services and gift cards across with a guided import - on Pro, our team does it with you.

Frequently asked questions

How do I enable AI booking assistant in Lorenly?

Open Settings → AI assistant and connect your AI key. Point it at your services and any documents to learn from. Drop the widget on your site - it answers and books. You'll find it under Settings → AI assistant.

Who is AI booking assistant for?

Any business getting repeat questions or after-hours website traffic.

What does AI booking assistant do?

An AI booking assistant is a chat on your website that answers client questions and books the appointment in the same conversation. Lorenly's assistant knows your services, prices and opening hours, checks your live availability and confirms the booking straight into your calendar - at 11pm as well as at noon.

What does an AI booking assistant do?

It sits on your website as a chat. Visitors ask about services, prices, opening hours or what to expect, and it answers from your own information. When they're ready, it checks your live availability and books the appointment in the conversation.

Can it really book appointments by itself?

Yes, once you allow it. Turn on booking through the chat and the assistant offers real open times and creates the booking in your calendar. For services that need a deposit, the client gets a secure payment link to finish.

Which AI does it use, and who pays for it?

You connect your own AI provider key, so the provider bills the usage to you directly. You set a monthly message limit and the websites the assistant may run on, so the cost stays under your control.

Does it speak my clients' language?

Yes. It replies in the language the visitor writes in, using your services and content as the source.

How is this different from booking through ChatGPT?

The AI booking assistant lives on your own website. Booking through ChatGPT and other AI apps is a separate feature: clients find and book you from inside their AI app. Both work together, and the AI agent booking page explains the second one.

Ready to try Lorenly?

Free plan available. No credit card required.

Get started freeNo credit card required.