Document client state with photos
Photos on a client's record let you track results over time and show the next person on your team where things were left. They work the same in the console (also on a tablet or phone browser) and in the mobile app.
Add a photo#
- Open the client and go to the Photos section.
- Click Add photo.
- Choose the Type, add an optional Caption, and pick the image (PNG, JPEG, WebP or GIF). In the mobile app you can take the photo with the camera.
- Optionally link it to a Service and a Booking, so it shows with that appointment.
- Click Upload.
Click a photo to see it large. You can change its service and booking links later, or delete it.
Photo types fit your business#
The Type choices depend on the kind of business you run. A salon sees Before, After and Work; a clinic sees Assessment, Progress and Follow-up; a coach sees Starting point, Progress and Milestone; other businesses get their own set, such as Reference, In progress and Final. Each photo shows its type as a small label, and older photos keep the type they were saved with.
Privacy#
Client photos are private. Only your team can open them, and a copied link does not work for anyone else. See How Lorenly protects client data & photos.
Where they show#
Photos stay on the client record, and photos linked to a booking also mark that booking on the calendar, so whoever sees the client next has the context.