Plans & billing
Your Lorenly subscription lives on the My plan page. It shows what your plan includes, how much of it you use, and your billing history.
Open your plan#
Click My plan at the bottom of the sidebar (the card icon when the sidebar is collapsed). Only people whose role includes billing access see it.
The page shows:
- Your plan and its status: active, trial, past due or scheduled to cancel.
- Usage: how many locations, services and team members you use against your plan's limits.
- Compare plans: every feature, plan by plan. A lock on a page in the console means your current plan does not include that feature.
- Billing history: your Lorenly invoices, with a PDF for each.
Change or manage your subscription#
- On My plan, choose Upgrade now to move to a higher plan, or Downgrade plan to move down. A downgrade asks you to confirm and lists what you would lose.
- To update your card or billing details, choose Manage subscription. This opens the secure billing portal.
- During a trial with a card on file, the page shows the date your subscription starts. If your trial has no card yet, choose Secure subscription.
If a payment fails, a banner asks you to update your payment method. Your features stay on while you fix it.
Add-ons#
Some extras are sold separately from the plan, such as additional locations or a custom website. Add or remove them in the Add-ons card on the same page. Current prices are always shown there and on the public pricing page.
Good to know#
This is what you pay to Lorenly. Money your clients pay you runs through your own payment processor and never through this page.