Block off time

Updated 2026-09-30 · 2 min read

A time block marks one team member, or the whole business, as unavailable for a while: lunch, training, a delivery, a personal appointment. Blocked time shows on the calendar and cannot be booked online.

Block time in the console#

1. Open Calendar↗.
2. Choose New, then New time block. You can also select a slot on the calendar and choose Block off time instead in the new appointment panel; the times are filled in for you.
3. Under Who, pick a team member, or All staff (whole business) to close for everyone.
4. Set From and To, or use Quick set: 1 hour, 2 hours, 4 hours, Rest of day or All day.
5. Add a Reason (optional), such as Lunch or Training.
6. Choose Save block.

Block time on the mobile app#

On the calendar, tap + and choose New time block. The same fields are there: who, from, to, quick durations and a reason.

Change or remove a block#

Click or tap the block on the calendar to open it. Change the times and save, or choose Delete to make that time bookable again.

Block, day off or new hours?#

• A block is for a few hours or a day, and is visible on the calendar.
• For whole days off or a holiday period, use Time off & closures or Bulk apply on the Availability↗ page. See Staff hours, alternating weeks & special hours.
• If someone's regular pattern has changed for good, update their weekly hours on the same page instead of adding blocks every week.