Run a referral program

Updated 2026-09-30 · 2 min read

Reward clients who send you new clients. Each client gets a personal referral code: their friend gets a discount on the first booking, and the client earns a reward once that visit is completed. If you don't see Referrals↗ in the sidebar, your plan may not include it.

Set up the program#

1. Go to Referrals↗.
2. Under Program settings, switch on Referral program enabled.
3. Set what the Friend gets (default) and what the Referrer earns, each as a Percent or a Fixed amount.
4. Optionally write the Customer message shown on the booking page, in each language. Leave it blank to use the built-in text.
5. To spread the word, switch on Email an invite after the visit: clients get their personal share link some hours after their appointment. Set the Hours after the visit.
6. Save.

How rewards work#

• The friend books with the referral code and gets the discount.
• When the friend's visit is completed, the referrer receives a single-use reward coupon by email.
• A client can only hold a limited number of unused rewards at a time, which discourages abuse.

Referrer codes#

The Referrer codes table lists every client's code, how many successful Referrals↗ it brought and the Friend discount. You can override the discount for one referrer or switch a code off.

Test it#

Choose Test to issue a real single-use test reward, so you can check the amount. Delete it from Coupons↗ afterwards.