Video appointments with Google Meet
Offer online consultations: mark a service as virtual and every booking of it gets its own Google Meet link, sent in the client's confirmation.
1. Connect a Google account for video#
Your business connects one Google account for all video links.
- Go to Settings → Connect accounts.
- In Video conferencing, find Video (Google Meet) and choose Connect Google.
- Sign in with the Google account that should host the meetings and allow access.
The card then shows Connected. If it says it is not enabled on the platform yet, video links are not available on your account for now.
2. Mark a service as virtual#
- Open Services and click the service.
- Tick Virtual (online video appointment).
- Save.
What happens when it is booked#
- A Meet link is created for each booking of that service.
- The link is included in the booking confirmation and reminders, so the client has it when they need it.
- You and your team join from the same link at the appointment time.
Good to know#
- Video links come from the business video account, not from each team member's calendar. Connecting a personal calendar in Calendar sync is optional and separate.
- Disconnect on the video card stops new links being created. Links already sent keep working.
- Keep in-person and online versions as separate services if you offer both, so clients choose the right one.
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