Lorenly.
Features › Branded email & SMS
Messaging

Branded email & SMS

Confirmations, reminders and follow-ups go out under your name and brand, in the client's language. Edit the templates yourself — no developer, no generic “sent by software” footer.

LorenlyAI assistant
Are you open on Saturday?
Yes — I can fit you in at 10:30. Shall I book it?
39+
industries supported
24/7
online booking
0%
booking commission
EN · FR
languages, and growing

How it helps you

Your brand, not ours

Messages carry your name, colours and tone.

Editable templates

Change wording yourself with simple shortcodes for names, times and prices.

Bilingual by default

Each client gets the message in their own language.

How to turn it on

  1. Connect your email/SMS sender under Settings → Integrations.
  2. Edit the templates under Settings → Templates.
  3. Messages send automatically on each booking event.
Open Settings → Templates in your console

Who it's for

Every business — first impressions are made in the confirmation email.

Why Lorenly

Operators first

Designed for the person running the practice — built around your time and clarity, not vanity metrics.

Beautifully branded

Your colours, your logo, your domain. Clients see your brand on every page — never ours.

AI-ready

A website assistant that answers and books, and discoverability by AI agents — out of the box.

Free to start

A genuine free plan, no credit card required. Upgrade only when you're ready to grow.

Works well with

“Set up your whole practice in an afternoon — then let online booking fill the calendar while deposits and reminders keep no-shows away.”

The promise of Lorenly

Frequently asked questions

How do I enable Branded email & SMS in Lorenly?

Connect your email/SMS sender under Settings → Integrations. Edit the templates under Settings → Templates. Messages send automatically on each booking event. You'll find it under Settings → Templates.

Who is Branded email & SMS for?

Every business — first impressions are made in the confirmation email.

What does Branded email & SMS do?

Confirmations, reminders and follow-ups go out under your name and brand, in the client's language. Edit the templates yourself — no developer, no generic “sent by software” footer.

Ready to try Lorenly?

Free plan available — no credit card required.

Get started free →