Lorenly.

Example workflow

Workflow: promo codes with limits that protect your margins

How Beauty Art Pro runs hundreds of promo codes with service, usage and date limits, and how to set up limited coupon codes in Lorenly.

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A discount without limits can be shared far beyond the clients it was meant for. Beauty Art Pro uses limits on most of its codes: which services they cover, how many times they work and until when. The rules are checked at the payment step, so no one at the front desk has to remember them.

The setup at Beauty Art Pro

  • Around 260 coupons, most of them brought over from the previous booking tool with their codes unchanged.
  • More than 100 are limited to specific services or categories.
  • More than 100 have a cap on total uses, and some work only once per email address.
  • Close to 60 have an expiry date, so seasonal offers end on their own.
  • Every use is recorded, with more than 300 redemptions so far.
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Each code carries its own rules, checked automatically when it is used.

Set it up in Lorenly

  1. Go to Coupons and choose New.
  2. Add a Description and use Generate code to create a code that is hard to guess.
  3. Pick the Discount type, Percentage or Fixed amount, and its value.
  4. Set the limits: Total uses, Uses per email, Expires and Applies to.
  5. Make sure Active is on and save.

What the client sees

The client types the code at the payment step on your booking page. If the code does not cover the chosen service, has expired or has been used up, it is refused before payment. Staff can apply the same code to a booking, a sale or an invoice.

All coupon options are in Create & apply coupon codes.

Frequently asked questions

Can a coupon apply to some services only?

Yes. Under Applies to, pick the categories or services. Leave it empty to cover every service.

Can I limit a code to one use per client?

Yes. Set Uses per email to 1. You can also cap the Total uses and set an expiry date.

Can I keep my old promo codes when I switch to Lorenly?

Yes. Coupons can be imported with their codes, so clients can keep using the codes they already have.