Basta & KAT Coach., Adv. & Tr.
Coach · Rotterdam
5.01 review · GoogleBasta & KAT Coach., Adv. & Tr. in Rotterdam is listed under Coach. The listing shows 13 services. On Google it has 5.0 out of 5 from 1 review. The business comes to you.
About Basta & KAT Coach., Adv. & Tr.
BASTA offers advice, training and coaching on aggression in organisations. Its services focus on an organisation-wide approach to misconduct by customers and visitors.
Training
The training covers topics including recognising anger and aggression, setting boundaries, working safely and suspending services in response to misconduct.
- Themed meeting: NOT dealing with aggression
- BASTA core programme
- On-site training: Service desk
- On-site training: Home visits
- On-site training: Telephone customer contact
- On-site training: Public spaces
- Training: Conducting order-keeping conversations
- Training: Support and aftercare
- Training: Intervention team
- Skills training: Communicating with difficult and demanding customers
Advice and approach
BASTA advises on aggression policy, writing aggression protocols and case studies. The approach requires a vision that is broadly supported within the organisation.
- Aggression policy
- Aggression protocol
- Case studies
Who it is for
The training is aimed at employees and organisations that have customer contact, including managers.
Services and prices
Custom training
- Themed meeting: NOT dealing with aggression
- BASTA core programme
- On-site training: Service desk
- On-site training: Home visits
- On-site training: Telephone customer contact
- On-site training: Public spaces
Show all 10 services
- Training: Support and aftercare
- Training: Conducting order-keeping conversations
- Training: Intervention team
- Skills training: Communicating with difficult and demanding customers
Business advisory
- Advice on aggression policy
- Writing your aggression protocol
- Case studies
At a glance
| Listed under | Coach |
|---|---|
| Location | 3059 TE Rotterdam |
| Number of services | 13 |
| Google rating | 5.0 out of 5 (1 review) |
| Languages | Nederlands |
| Phone | 010 465 5757 |
| Website | bastaenkat.nl |
| Last updated | October 2026 |
Ratings
- 5.0Google1 review
Ratings belong to the platforms named. Read the reviews there.
Frequently asked questions
What does Basta & KAT Coach., Adv. & Tr. offer?
Basta & KAT Coach., Adv. & Tr. lists 13 services, including Themed meeting: NOT dealing with aggression, BASTA core programme, On-site training: Service desk, On-site training: Home visits and On-site training: Telephone customer contact.
Where is Basta & KAT Coach., Adv. & Tr.?
Basta & KAT Coach., Adv. & Tr. comes to you, in and around Rotterdam.
How do I book with Basta & KAT Coach., Adv. & Tr.?
Call 010 465 5757. Or contact the business through its website.
How is Basta & KAT Coach., Adv. & Tr. rated?
On Google, Basta & KAT Coach., Adv. & Tr. has 5.0 out of 5 from 1 review.
This listing is based on public information, such as the business's own website. It can contain mistakes.
Contact
3059 TE Rotterdam
Basta & KAT Coach., Adv. & Tr. does not manage this listing yet. Contact the business directly.
Opening hours
Opening hours not known
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