How it helps you
Fewer desk calls
Reschedules and cancellations happen self-service instead of on your phone.
No passwords
A secure email link logs them in — nothing to remember, nothing to reset.
Cancellations free up slots
A self-cancel instantly reopens the time for someone else.
How to turn it on
- Nothing to configure — the portal is on by default.
- Clients click “My appointments” and enter their email.
- They manage bookings from the magic link you can also resend.
Who it's for
Every business — it cuts admin for you and friction for them.
Why Lorenly
Operators first
Designed for the person running the practice — built around your time and clarity, not vanity metrics.
Beautifully branded
Your colours, your logo, your domain. Clients see your brand on every page — never ours.
AI-ready
A website assistant that answers and books, and discoverability by AI agents — out of the box.
Free to start
A genuine free plan, no credit card required. Upgrade only when you're ready to grow.
Works well with
“Set up your whole practice in an afternoon — then let online booking fill the calendar while deposits and reminders keep no-shows away.”
Frequently asked questions
How do I enable Customer self-service portal in Lorenly?
Nothing to configure — the portal is on by default. Clients click “My appointments” and enter their email. They manage bookings from the magic link you can also resend. You'll find it under Bookings.
Who is Customer self-service portal for?
Every business — it cuts admin for you and friction for them.
What does Customer self-service portal do?
A passwordless portal where clients view, reschedule or cancel their appointments with a magic link — no account, no app, no phone call to your desk.
Ready to try Lorenly?
Free plan available — no credit card required.